Interviewees tend to be more nervous than usual during an interview, so it’s important to evaluate some nonverbal communication during the interview. Nonverbal communication is your tone of voice, facial expression, or body movements; basically things you are showing but not saying. Body language isn’t something we tend to think about, rather it just happens naturally. To help you better understand nonverbal communication, our team has compiled this post on evaluating nonverbal communication during an interview.
At the beginning of the interview, ask simple questions that the candidate can answer easily. These questions could be about the weather or if they were able to find the office okay. This will help establish a norm, so you know what the candidate is like while answering the questions. To figure out what their particular norm is, look for amount of eye contact, hand gestures, facial expressions, tone of voice, and body position.
After getting through the initial questions, you should be able to gather a good idea about how the candidate will respond and what is the norm. As the questions become more related to the position, and get harder, look for these nonverbal cues that are cause for warning:
- Looking away from you or at the floor
- Turning away from you or crossing their arms
- Stalling when it’s their turn to answer a question
- Trying to change the subject or nature of the question asked
On the other hand, there are positive cues you should look for including:
- Confidence – you’ll see this when the candidate is making direct eye contact
- Poise – showing they are comfortable while still being professional and tactful
- Interest – they will be listening to you and are genuinely excited about a potential opportunity with your organization
Interpreting nonverbal communication can be tricky, but take the time to learn what you should look for as it will put you at an advantage when hiring. Just remember, evaluating nonverbal communication is a skill that takes some time and practice. For more information on learning about nonverbal communication and perfecting your skills, contact one of our expert recruiters today.